To cancel your service, please follow the instructions below.
- Log in to the billing panel:
https://billing.plox.host/clientarea.php
- Click on
Services >
My Services and select the service that you want to cancel.
- Press
Request Cancellation.
- Enter your reason for cancellation, this can be anything, and it will help us improve our services.
- Select the Cancellation Type, here you can choose 2 types of cancellations:
- End of Billing Period: will cancel the service at the end of the current billing cycle.
- Immediate: will cancel the service 24 hours after the request gets submitted.
- Submit your cancellation and that's it! Our system will automatically cancel the service based on the cancellation type you selected.
I changed my mind and want to remove a cancellation request
If you want to remove a cancellation request, whether it be because you changed your mind, or you want to re-submit it, then please contact us, our support can remove any active cancellation requests.